Buying a hedgehog online

To choose a hedgehog, look at what is available on our babies available page. If it says "On Hold" by it, that means that someone has reserved it, and it isn't for sale unless they back out.
If you have any questions, contact us on Facebook so that we can help you out! If you prefer text or email, let us know and provide your alternate contact when you message.
If we don't have what you are looking for, then we'll do our best to give you an idea of when we might have it, and when to check back.
If we do have a hedgehog that you want to reserve, please message us to hold it for you. We ask that you read our policy page, so that you are familiar with our sales policies and our guarantee. Reservations are taken on a first come, first serve basis, in the order that we receive the requests.
Please remember that we cannot sell/ship to states where hedgehogs are illegal.

2. Putting hedgehog on hold

We do not reserve babies prior to two weeks old. When they are 2 to 3 weeks old, we can usually check for gender and make a preliminary guess at color.
Babies listed are first come, first serve. We do not have a wait list and we do not require a deposit. If you are coming to meet the hedgies and visit in person, you can pay by paypal, credit card (via Square), or cash. If you are reserving a baby and need it held more than 7 days, you can pay via paypal or credit card (via square).
If you want to be notified of new litters, please like/follow us on Facebook.
If you see a baby listed that you are interested in, please contact us by Facebook messenger.
A reservation request will hold your baby for up to 7 days while you make arrangements for payment. If we do not receive your payment or do not pick up your baby within 7 days, we will cancel your reservation. If we do not receive your payment, we will assume you are no longer interested, so please make sure to contact us if you haven't gotten a confirmation of your payment being received within 24 hours.
Babies are typically weaned and ready to ship when they are between 7 and 8 weeks old. Your payment will hold a baby to weaning age. If your hedgehog is going to be shipped, we must receive payment in full at least 10 days prior to shipping as it takes us about that long to get shipping and health certificate appointments arranged. We will not make an appointment for a health certificate or schedule shipping until your baby and shipping costs are paid in full.
Once payments are received, they are nonrefundable so please do not ask us to reserve a hedgehog for you unless you are certain that it is what you want.
After you submit your reservation request, we will send you a message confirm your reservation or to let you know if we received an earlier request. Please be sure to respond to our confirmation. If you do not receive a confirmation within 24 hours, please follow up as that means your request did not go through.
Please keep in touch with us during the purchasing process. Other people may want the hedgie you have reserved, and may miss their opportunity if you change your mind and don't tell us.
We cannot promise updated pictures while you wait because hedgehogs are not fond of the flash or the camera click and it can take up to half an hour to get a halfway decent picture of some babies. But, if your baby likes to pose for the camera or if you want to see color and don't mind that hedgie ducks and hides between when the flash goes and the shutter clicks, we can get pictures for you.

3. Purchasing the hedgehog

Picking Up In Person

Communicate with us about a day and time that will work for you and we will set up an appointment for you to come pick up your hedgehog.
We do raise our animals in our home, so we do not take drop ins, making an appointment is important so that we can ensure we will be here and able to assist you.
If we are traveling, we are happy to meet with you along the way to deliver your hedgehog, as long as you are able to work with our schedule. We list our schedule on our Facebook page so you can see where we are going!

Having Your Hedgehog Shipped

Information about ground shipping companies that we work with and what information we have about upcoming routes can be found on our Shipping Group.
When we receive your reservation request, please tell us if you are needing your hedgehog shipped and where (city and state) so that we can confirm that we can get your hedgehog on a route to you. When shipping is confirmed, we will send you a confirmation with your total. For those that are shipped, this will include the cost of hedgie(s), health certificate, kennel cab, and shipping. If there are any questions we have about your reservation, we will ask at that time.
If you would like to arrange your shipping directly with a shipper, you are welcome to do that. We just need to know when they are picking up so we can have everything ready.
We will need your name, address, phone number, and email for the health certificate and for the shipper.
We can accept payment via PayPal, or if you want to use a credit card, please request that we send you an invoice via square. We do not take personal checks because of the unfortunate frequency with which they have been bounced on us in the past.
We use ground shipping because we have found it to be safe and reliable. Our shipping companies are experienced with hedgehogs and give them excellent care on the road. We understand that ground shipping can be a little weird because the final routes aren't usually finalized until just a few days before travel and arrival times are estimates. They may arrive earlier or later, depending on road conditions. The shipper will keep you notified of any changes in the schedule as the route progresses.
Current cost information on shipping, as of 01/04/2021:
We are able to ship up to 4 hedgies in one kennel to one location; pricing for additional hedgies depends on the transporter. We have found reliable USDA licensed shipping with three ground shipping services. Their rates range from $130 plus $10 travel cage ($150 total) to $160 for freight, $10 cage, and health cert is $57.50 for one ($36 exam fee additional per extra hedgie), so it's $227.50 plus cost of hedgie(s) (plus exam fee if additional hedgies) to ship to hedgie legal locations within the continental US.

We are also able to provide limited regional transport. If you meet up with us when we are traveling (pinned post is on our Hedgehog Valley facebook feed) there is no charge. For a private delivery, the fees are based on distance from Iola, KS: Up to 120 miles- $75; 101 to 200 miles- $140.

5. Confirming arrival

Once you arrive home with your hedgies, we really appreciate it if you let us know that your hedgehog(s) arrived and to let us know how they are doing and how you like them.
If you have any more questions or concerns, we'll do our best to help!
Remember, no matter how long you have owned your Hedgehog Valley hedgie, we will always be happy to offer support. We love updates and pictures, please share them on our Facebook page! We also appreciate feedback ratings on our Facebook page, though we ask that if you felt there were any problems, that you contact us to try to resolve those problems before you leave your feedback.

All information on this web site is copyright of Hedgehog Valley. You may view/print the web pages for your personal use. You may also provide a link to these pages without prior approval. No one is allowed to re-post the information from Hedgehog Valley Web Site, including pictures, to any other web site, without the approval of Hedgehog Valley. Copyright 2002

This page last updated by Tig on 01/04/2021